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Enhanced Clinical Services at CAPS

The mental well-being of the students attending The College of New Jersey has never been more important than it is today. Over recent years, as we have struggled with the effects of a global pandemic and other environmental, economic, political and social/cultural developments the importance of mental health care and access has seen a steady rise and has become critical in supporting student success.

We are excited to share that Counseling and Prevention Services is expanding its services this fall. In partnership with the Virtual Care Group, free tele-therapy access will be provided 365 days a year with 24/7 on-demand crisis counseling. These services will be accessible from anywhere on any device using one of the largest networks of licensed & accredited providers in the country. Students will have access to diverse service providers capable of providing therapy in native languages including English, Spanish, Mandarin, and American Sign Language.

ll eligible TCNJ students will receive an email from the Virtual Care Group in the coming weeks with additional information about accessing these supplemental services. Additionally, stay tuned to our digital displays, flyers, and social media for information. For answers to some of your questions about these new behavioral health services please visit our FAQ page.

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Summary of CAPS Clinical Services

We will be offering both in-person and virtual (teletherapy) services in the Fall 2022 and Spring 2023 semesters. Access to services remains the same – please fill out a “request for service” form for individual or group services (see below).  For urgent concerns please walk-in or call CAPS at (609) 771-2247 for screening and to determine next steps. Because we are considered a healthcare facility, and to protect both students and staff, we are requiring that masks be worn while in the counseling service.

CAPS provides group counseling, workshops, brief individual counseling and referral services to TCNJ students. Services are confidential; no record of counseling appears on the student’s permanent academic record. CAPS is staffed by a team of licensed mental health professionals as well as interns from both master’s and doctoral degree granting programs, under direct supervision from licensed professionals. During the initial consultation with the student, the student and the therapist will create a plan best suited to meet the students’ needs. Resources that may be included are those within CAPS, other campus offices, and/or through an outside provider.

Please familiarize yourself with MHS services:

Group Counseling – All requests for services are first considered for potential group membership in one of our many groups that range from traditional support groups to more educational group experiences. Unlike with individual counseling, group attendance is not time-limited.

Workshops – Typically of brief duration and focuses on specific issues that face college students. Similar to group counseling, workshop attendance is not time-limited.

Individual Counseling – Utilizes a brief counseling model in order to accommodate the many students who request our services. Brief counseling focuses on the issues or concerns at hand, for resolution of a particular problem. If on-going, continuous therapy would be helpful (or has been helpful in the past), CAPS will assist the student with the referral process to an outside provider.

Please note: if you are currently being treated by a mental health professional (including a psychiatrist), we recommend you continue that relationship if possible; for example, by scheduling periodic appointments, phone sessions, etc. First year students may be eligible for a parking permit given availability and if they meet certain criteria. Learn more about parking exception requests.

Virtual Care Teletherapy – A new option for students starting in the fall of 2022. These services will be accessible from anywhere on any device using one of the largest networks of licensed & accredited providers in the country. Students will have access to diverse service providers capable of providing therapy in native languages including English, Spanish, Mandarin, and American Sign Language. Access by registering at

Let’s Talk – an informal, brief, non-clinical consultation with a mental health professional to access support. gain perspective, explore resources, and discuss how a referral to therapy might be helpful.

Referrals – For those concerns not well matched to a brief model, we offer referrals to local agencies and private practitioners. Check out our new, user-friendly REFERRAL DATABASE.
Also check out The Community Counseling Collaborative, where licensed community providers offer TCNJ students longer-term treatment with offices in Forcina Hall and virtual.

Crisis Intervention and evaluation will be available as needed. In addition to the CAPS urgent walk-in appointments available daily, we have contracted with the Virtual Care Group to offer 24/7 on-demand crisis counseling for all TCNJ students. Access by registering at

Peer Education – MHS Peer Educators are trained student advocates who are available for information, support, and referrals. Learn more about this program

Requesting Services

To begin the process for services at CAPS, please fill out a Request for Services Form (RFS).
To access Virtual Care teletherapy and/or 24/7 crisis counseling, register at
(Note: Are you an incoming freshman or looking to apply for services for a future semester? Please refrain from filling out the RFS UNTIL you have arrived on campus for that semester.)

Referrals to Off-Campus Service Providers

Examples of when students would be referred to off-campus service providers include the following:

  • Long-term, ongoing individual counseling services would be most helpful and/or have been utilized in the past
  • Psychiatric medications and/or refills (also not provided by Student Health Services)
  • Psychiatric evaluation (also not provided by Student Health Services)
  • Psychological/Educational testing (evaluations for ADHD, etc.) Please contact Disability Support Services for more information.


Monday through Friday 8:30 a.m. to 4:30 p.m.
For urgent situations during business hours, please call 609-771-2247


For Immediate Concerns: Call 911 or Campus Police 609-771-2345
TCNJ Virtual Care Crisis Coverage: register at
Capital Health Regional Medical Center Emergency Mental Health Services at 609-396-4357
New Jersey Hopeline: 1-855-654-6735
The National Suicide Prevention Lifeline: 988 or 1-800-273-TALK
Youth Resource 2nd Floor Youth Helpline: 1-888-222-2228
LGBT Resources Trevor Helpline: 1-866-488-7386
GLBT National Helpline: 1-888-843-4564
Trans Lifeline 1-877-565-8860
Crisis Text Line: Text START to 741-741